Skip to content
AI Doctor Tools

Freed vs Heidi

Checked Oct 24, 2026As of October 2026, Freed starts at $39 per clinician per month (Starter), while Heidi starts at $110 per clinician per month (Clinician - Standard seat). Only Heidi has a free plan. Freed fits individual clinicians wanting to try a scribe free for 7 days, with EHR push on Premier. Heidi fits individual clinicians who want to start on a free plan and later add custom templates or an EHR link.

Freed logo

Freed

From $39 per clinician per month (Starter)
Freed website
Freed's website · Image: Freed

Freed is an AI scribe that listens to patient visits and writes complete notes about a minute after the visit ends. It serves individual clinicians and, on a custom Groups plan, clinics.

Heidi logo

Heidi

From $110 per clinician per month (Clinician - Standard seat)
Heidi website
Heidi's website · Image: Heidi

Heidi is an AI care partner that combines ambient documentation, clinical evidence answers and AI agents for admin tasks. It offers plans for individual clinicians and for organisations on a Teams plan.

EHR integrations

EHRFreedHeidi
athenaOneBrowser extension fills the EHR (Premier or Groups)1Writes notes into the EHR (Practice or Enterprise (older plan names))2
AdvancedMDBrowser extension fills the EHR (Premier or Groups)1Not listed
eClinicalWorksBrowser extension fills the EHR (Premier or Groups)1Through a partner or marketplace (Clinician, Practice and Enterprise (via Vim Connect widget))2
ElationBrowser extension fills the EHR (Premier or Groups)1Not listed
KipuBrowser extension fills the EHR (Premier or Groups)1Not listed
ModMedBrowser extension fills the EHR (Premier or Groups)1Not listed
NextGenBrowser extension fills the EHR (Premier or Groups)1Not listed
NextGen OfficeBrowser extension fills the EHR (Premier or Groups)1Not listed
OptiMantraBrowser extension fills the EHR (Premier or Groups)1Not listed
Practice FusionBrowser extension fills the EHR (Premier or Groups)1Not listed
SimplePracticeBrowser extension fills the EHR (Premier or Groups)1Not listed
TebraBrowser extension fills the EHR (Premier or Groups)1Not listed
WellSkyBrowser extension fills the EHR (Premier or Groups)1Not listed
Best PracticeNot listedWrites notes into the EHR (Practice or Enterprise (older plan names))2
ClinikoNot listedWrites notes into the EHR (Practice or Enterprise (older plan names))2
VeradigmNot listedWrites notes into the EHR (Practice or Enterprise (older plan names))2
ZedmedNot listedWrites notes into the EHR (Practice or Enterprise (older plan names))2
GenieNot listedWrites notes into the EHR (Practice or Enterprise (older plan names))2
PracticeQ (IntakeQ)Not listedThrough a partner or marketplace (Practice or Enterprise (older plan names))2
AccuroNot listedThrough a partner or marketplace (Clinician, Practice and Enterprise)2
EpicNot listedNamed by the vendor; connection not described (Teams (custom))3
Oracle Health (Cerner)Not listedNamed by the vendor; connection not described (Teams (custom))4
AlteraNot listedNamed by the vendor; connection not described (Teams (custom))5
WRS HealthNot listedNamed by the vendor; connection not described (Teams (custom))6
CareStackNot listedNamed by the vendor; connection not described (Teams (custom))7
GentuNot listedNamed by the vendor; connection not described (Teams (custom))8
MedicalDirectorNot listedNamed by the vendor; connection not described (Teams (custom))9
MediRecordsNot listedNamed by the vendor; connection not described (Teams (custom))10

Feature by feature

FreedHeidi
Made forIndividual clinicians on Starter, Core and Premier; clinics and groups on the custom Groups plan.11Individual clinicians on Free and Clinician plans, and organisations on Teams.12
SpecialtiesPsychiatry, behavioral health, emergency, family, internal medicine, pediatrics, OB/GYN, orthopedic surgery; 20+ specialty templates.13Not documented
Free planNo permanent free tier. Core is free for residents, students and trainees.14One free seat with unlimited ambient documentation and standard templates; other features have a weekly allowance.15
PlatformsWeb/desktop, tablet, iOS app, Chrome extension for EHR push, and a Zoom app.16Web, macOS and Windows desktop, iOS app, and a Chrome extension for use inside EHRs.17
BAA (HIPAA)Signs BAAs with healthcare organizations; an organization-wide BAA is listed under Groups admin features.18Heidi says it makes a BAA available to every covered entity; no plan restriction is listed.19
SOC 2The FAQ says SOC 2 Type 1 and 2; the security page says Type 2 certified.20SOC 2 is listed on the Trust Center, and the HIPAA page references SOC 2 Type II.21
Audio kept?Audio deleted once the note is complete; notes can be deleted manually or after 30 days.22Live-session audio is not stored. Transcripts follow account settings and can auto-delete after 1 to 90 days.23
Note typesSOAP notes; Premier adds visit summaries, patient instructions, letters, referrals and exception notes.24Standard templates on all plans; custom templates for notes and documents on Clinician.25
Coding helpICD-10 and CPT code suggestions on Premier and up.26Clinician includes routines for billing code support; Free has limited-usage coding.27
App Store rating4.77 average from 514 ratings on the App Store.284.74 average from 2,567 ratings on the App Store.29

Which should you pick?

Pick Freed if

Individual clinicians wanting to try a scribe free for 7 days, with EHR push on Premier.

  • 7-day free trial with no credit card needed.
  • Browser extension pushes notes to 13 EHRs, including Athena, SimplePractice and Tebra, on Premier or Groups.
  • Patient audio is deleted automatically once the note is complete.

Watch for: EHR push and code suggestions sit on Premier, which is $119 per clinician monthly. No permanent free tier; only residents, students and trainees get Core free.

Pick Heidi if

Individual clinicians who want to start on a free plan and later add custom templates or an EHR link.

  • The Free plan gives one seat with unlimited ambient AI documentation at $0.
  • The Clinician plan comes with a 14-day free trial.
  • Heidi says it makes a BAA available to every covered entity.

Watch for: Clinician Max costs $409 per user per month when billed monthly. Only Accuro and eClinicalWorks integrations are available on the Clinician plan; other EHRs need a higher plan, and Heidi’s page doesn’t say which.

Last checked Oct 24, 2026. Every figure links to the page it came from (see Sources). Found something out of date? Tell us. How we pick and rank: methodology.

Sources 29 sources from 4 sites, including getfreed.ai, support.heidihealth.com, heidihealth.comShow

Every fact on this page comes from one of these.

  1. EHR push is included in Premier and Groups. EHR connect is available on Groups.getfreed.ai/ehr-integration
  2. Note: Accuro, and eClinicalWorks are currently the only integrations available on a Clinician tier.support.heidihealth.com/en/articles/14075160-heidi-integrations-overview
  3. Epicheidihealth.com/en-us/integrations
  4. Oracle Cernerheidihealth.com/en-us/integrations
  5. Alteraheidihealth.com/en-us/integrations
  6. WRS Healthheidihealth.com/en-us/integrations
  7. CareStackheidihealth.com/en-us/integrations
  8. Gentuheidihealth.com/en-us/integrations
  9. MedicalDirectorheidihealth.com/en-us/integrations
  10. MediRecordsheidihealth.com/en-us/integrations
  11. Includes everything in Premier plus: Medical Assistant users Note sharinggetfreed.ai/pricing
  12. Free for everyoneheidihealth.com/en-us/pricing
  13. We cover psychiatry, mental & behavioral health, and emergency medicine, family medicine, internal medicine, pediatrics, obstetrics & gynecology, orthopedic surgery, and more coming soon.getfreed.ai/pricing
  14. Resident, student, or trainee? Get Core for freegetfreed.ai/pricing
  15. Unlimited ambient AI documentation, free.heidihealth.com/en-us/pricing
  16. You can access Freed on any desktop, tablet, or smartphone during and after patient care.getfreed.ai/pricing
  17. Download for macOS Download for Windowsheidihealth.com/en-us/pricing
  18. We also sign Business Associate Agreements (BAAs) with healthcare organizationsgetfreed.ai/security
  19. Heidi is a Business Associate under HIPAA. We make a BAA available to every covered entity we work withheidihealth.com/en-us/compliance/hipaa
  20. Yes, Freed is HIPAA-compliant, SOC2 Type 1 & 2 certified, and HITECH-compliant.getfreed.ai/security
  21. ISO 27001, SOC 2 Type II, PIPEDA, and APP standardsheidihealth.com/en-us/compliance/hipaa
  22. Patient recordings are saved only until the note has been completed, then automatically deleted. You can delete notes manually or enable 30-day auto-deletion.getfreed.ai/security
  23. Since Heidi sessions are transcribed in real-time, the audio transcripts are never stored and can't be accessed at a later time.support.heidihealth.com/en/articles/8885107-data-security-at-heidi-health
  24. Instant patient instructions, letters, and referralsgetfreed.ai/pricing
  25. Custom templates for notes and documentsheidihealth.com/en-us/pricing
  26. ICD-10 coding (and CPT codes)getfreed.ai/pricing
  27. Routines for pre-charting, billing code support, and other admin tasksheidihealth.com/en-us/pricing
  28. Freed: AI Medical Scribe | 4.77432 | 514itunes.apple.com/search
  29. Heidi — AI Care Partner | 4.7425 | 2567itunes.apple.com/search