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Heidi: pricing, plans and EHR integrations

Checked Oct 24, 2026Heidi is an AI care partner that combines ambient documentation, clinical evidence answers and AI agents for admin tasks. It offers plans for individual clinicians and for organisations on a Teams plan. As of October 2026, paid plans start at $110 per user per month billed annually. There is a free plan. Heidi's documentation names 17 EHR integrations: Best Practice, Cliniko, athenaOne and others.

Heidi logoheidihealth.com ↗From $110 /user/monthFree plan

Heidi at a glance

Company
Heidi Health Trading Pty Ltd is the seller name on the App Store.1
Made for
Individual clinicians on Free and Clinician plans, and organisations on Teams.2
Platforms
Web, macOS and Windows desktop, iOS app, and a Chrome extension for use inside EHRs.3
Free plan
One free seat with unlimited ambient documentation and standard templates; other features have a weekly allowance.4
Free trial
The Clinician plan has a 14-day free trial.5
BAA (HIPAA)
Heidi says it makes a BAA available to every covered entity; no plan restriction is listed.6
SOC 2
SOC 2 is listed on the Trust Center, and the HIPAA page references SOC 2 Type II.7
Audio kept?
Live-session audio is not stored. Transcripts follow account settings and can auto-delete after 1 to 90 days.8
Note types
Standard templates on all plans; custom templates for notes and documents on Clinician.9
Coding help
Clinician includes routines for billing code support; Free has limited-usage coding.10
App Store rating
4.74 average from 2,567 ratings on the App Store.11
Heidi website
Heidi's website · Image: Heidi

Captured Oct 24, 2026.

Heidi pricing

Prices as published, checked Oct 24, 2026. Each price links to its source; if a figure comes from a reseller or third party instead of Heidi, the details say so. "—" means there is no public price.

PlanPriceDetails
Free$012Free plan: $0 per user per month.
Clinician - Standard seat$11013Clinician Standard seat: $110 per user per month, billed annually, excluding sales taxes.
Clinician - Standard seat$15014Clinician Standard seat: $150 per user per month, billed monthly, excluding sales taxes.
Clinician - Max seat$29915Clinician Max seat: $299 per user per month, billed annually. Max has an expanded usage allowance.
Clinician - Max seat$40916Clinician Max seat: $409 per user per month, billed monthly, excluding sales taxes.
Teams—17Teams: custom pricing for seats and usage. Contact sales.

Which EHRs Heidi works with

How Heidi gets a note into each EHR, as its own documentation describes it, and the plan that unlocks it.

EHRHow it connectsPlan needed
Best PracticeWrites notes into the EHR18Practice or Enterprise (older plan names)
ClinikoWrites notes into the EHR18Practice or Enterprise (older plan names)
athenaOneWrites notes into the EHR18Practice or Enterprise (older plan names)
VeradigmWrites notes into the EHR18Practice or Enterprise (older plan names)
ZedmedWrites notes into the EHR18Practice or Enterprise (older plan names)
GenieWrites notes into the EHR18Practice or Enterprise (older plan names)
PracticeQ (IntakeQ)Through a partner or marketplace18Practice or Enterprise (older plan names)
AccuroThrough a partner or marketplace18Clinician, Practice and Enterprise
eClinicalWorksThrough a partner or marketplace18Clinician, Practice and Enterprise (via Vim Connect widget)
EpicNamed by the vendor; connection not described19Teams (custom)
Oracle Health (Cerner)Named by the vendor; connection not described20Teams (custom)
AlteraNamed by the vendor; connection not described21Teams (custom)
WRS HealthNamed by the vendor; connection not described22Teams (custom)
CareStackNamed by the vendor; connection not described23Teams (custom)
GentuNamed by the vendor; connection not described24Teams (custom)
MedicalDirectorNamed by the vendor; connection not described25Teams (custom)
MediRecordsNamed by the vendor; connection not described26Teams (custom)

See every scribe side by side in the EHR integration matrix.

What Heidi doesn't publish

Founding details, HQ, specialties list, HITRUST status and exact Standard versus Max usage limits are not published. Ask the vendor before you sign.

Last checked Oct 24, 2026. Every figure links to the page it came from (see Sources). Found something out of date? Tell us. How we pick and rank: methodology.

Sources 26 sources from 3 sites, including itunes.apple.com, heidihealth.com, support.heidihealth.comShow

Every fact on this page comes from one of these.

  1. Heidi — AI Care Partner | 4.7425 | 2567 | Heidi Health Trading Pty Ltditunes.apple.com/search
  2. Free for everyoneheidihealth.com/en-us/pricing
  3. Download for macOS Download for Windowsheidihealth.com/en-us/pricing
  4. Unlimited ambient AI documentation, free.heidihealth.com/en-us/pricing
  5. Try 14 days freeheidihealth.com/en-us/pricing
  6. Heidi is a Business Associate under HIPAA. We make a BAA available to every covered entity we work withheidihealth.com/en-us/compliance/hipaa
  7. ISO 27001, SOC 2 Type II, PIPEDA, and APP standardsheidihealth.com/en-us/compliance/hipaa
  8. Since Heidi sessions are transcribed in real-time, the audio transcripts are never stored and can't be accessed at a later time.support.heidihealth.com/en/articles/8885107-data-security-at-heidi-health
  9. Custom templates for notes and documentsheidihealth.com/en-us/pricing
  10. Routines for pre-charting, billing code support, and other admin tasksheidihealth.com/en-us/pricing
  11. Heidi — AI Care Partner | 4.7425 | 2567itunes.apple.com/search
  12. Unlimited ambient AI documentation, free. $0heidihealth.com/en-us/pricing
  13. $110 per user / month Excludes applicable sale taxes. Billed annually.heidihealth.com/en-us/pricing
  14. $150 per user / month Excludes applicable sale taxes. Billed monthly.heidihealth.com/en-us/pricing
  15. $299 per user / month Excludes applicable sale taxes. Billed annually.heidihealth.com/en-us/pricing
  16. $409 per user / month Excludes applicable sale taxes. Billed monthly.heidihealth.com/en-us/pricing
  17. Teams Talk to us Seats and usageheidihealth.com/en-us/pricing
  18. Note: Accuro, and eClinicalWorks are currently the only integrations available on a Clinician tier.support.heidihealth.com/en/articles/14075160-heidi-integrations-overview
  19. Epicheidihealth.com/en-us/integrations
  20. Oracle Cernerheidihealth.com/en-us/integrations
  21. Alteraheidihealth.com/en-us/integrations
  22. WRS Healthheidihealth.com/en-us/integrations
  23. CareStackheidihealth.com/en-us/integrations
  24. Gentuheidihealth.com/en-us/integrations
  25. MedicalDirectorheidihealth.com/en-us/integrations
  26. MediRecordsheidihealth.com/en-us/integrations